As you all know, we’re facing an unprecedented situation around the world as services shut down to help prevent the spread of the virus. Here at Asset Drop, we wish everyone good health and the ability to stay safe and sane throughout this pandemic.
Due to the reduced number of flights moving around the world, the cost of shipping internationally has gone up. We’re not going to be increasing our prices, but instead we’re going to change our international shipping schedule. Our UK shipping is unaffected and we will keep sending your boxes ASAP :).
As a temporary measure during this crisis, for international orders we’ll be shipping three times per month. This allows us to send packages in large batches and take advantage of bulk discounts we wouldn’t normally qualify for. This mostly offsets the increase in the price to ship internationally, leaving us to cover the 20% extra. We’re happy to do this to enable us to carry on shipping to the USA, Canada, Europe and other worldwide destinations :)
Therefore, international orders will now be shipped in batches around these dates across the month: 8th, 16th and 27th. This means that some people will have around a 7 day delay before their box is shipped, and then transit times internationally will probably take a bit longer due to the strain of the virus on postal systems. If you order on the 27th of one month (e.g. April), your box will be shipped on the 8th of the next month (e.g. May). We're really sorry for the inconvenience!
However, your box will be shipped and it will get to you :) We just ask for a little patience from our amazing community.
If you want your box to be shipped sooner, we do have a Shipping Upgrade on our webstore. It costs an extra £2.20 per box to ship it outside of the large bulk shipments. Anyone who purchases this will have their order shipped straight away. Please remember to purchase one shipping upgrade per subscription box you have :) If you're confused, just drop us an email.
NOTE: UK boxes are not affected by this as they don't need to travel by air, so there's no premium from Royal Mail to ship them at the moment.
Thank you so much for your understanding. Stay safe, everyone :)
Founder of Asset Drop